Right of withdrawal

In accordance with European regulations, you have a 14-day right of withdrawal from the date you receive your order to returnreviews, without having to provide a reason.

What you can return:
Accessories and machines: All brewing equipment (coffee makers, grinders, cups, etc.) provided it is intact, unused, and in its original packaging.
Coffee and perishable products (subject to conditions): For hygiene and health protection reasons, the right of withdrawal does not apply to sealed products that have been opened after delivery. Your coffee packages must therefore be strictly unopened and sealed.

How does it work?

Fill out the form below to inform us of your decision.
Once your request has been approved, you will receive a confirmation email.
Important: The date this confirmation email is sent will serve as proof that the legal withdrawal period has been met.

Submit a request for cancellation

Please fill out the form below to submit your request for cancellation.