Your loyalty rewarded
with Torrefactory Grains

Collect coffee beans and receive discounts.

Torrefactory is pleased to announce the launch of its loyalty system. For your birthday, for each order, ... you receive points. These points can then be exchanged for rewards and you choose them!
Start your registration now and earn points for your next order.
Need help registering? Contact us via chat for help.

How does it work?

Find out how the Torrefactory loyalty system works
  • 01.

    Access your customer account

    Log in to your Torrefactory account or create one by clicking on the link below. You can manage your Grains directly in your account.

  • 02.

    Save your first Beans

    Are you connected? Great! You can now save Beans by doing the different actions available: follow our social networks, place orders or fill in your birthday.

  • 03.

    Use your Grains

    Once you have unlocked at least 100 Beans, you can redeem your Beans for rewards. All you have to do is apply your rewards to your cart and enjoy.

How to save grains?

icon-Order and save

Order and save

For every euro spent in the online store, save 2 grains.

icon-Like our social networks

Like our social networks

Join our community and receive 100 seeds per network.

icon-Celebrate your birthday

Let's celebrate your birthday

For your birthday, receive 500 extra grains.

icon-Sponsor your friends and family

Sponsor your friends and family

You and your godchild will each receive a €5 discount.

How can I use my Torrefactory Grains?

Learn about the different ways you can spend your loyalty points saved from your coffee purchases.
100 Beans or more
Discount on online coffee purchases

Turn your points into discounts.

For every 100 points you save through your purchases or other actions, you get 1€ off. You can use these discounts on coffees and coffee sets from the Torrefactory store.

500 Beans
Free home delivery of your coffees

For every 500 points earned, you can redeem your points for a free shipping code with no minimum purchase at the Torrefactory online store.

Get your favorite coffees at home for free.

3000 grains or more
Available products

Have you already saved 3,000 points or more? Congratulations, what loyalty! Take your pick from our free products for our best customers (mugs, gift sets, etc.)

Available soon
Coming soon...

New rewards will follow with exclusive products and surprises, so keep up to date by subscribing to our newsletter ;)

torrefactory loyalty Beans
our answers to your questions about
I have been a customer for a long time, how can I get points?
To thank you for your loyalty, we have loaded bonus points to our existing customers. If you don't see any, contact us so we can look into it.
How do I use my points at checkout?
By redeeming your points for a reward, you will receive a coupon code that you will need to enter into your cart at checkout.
What do my friends gain by being sponsored?
Each of your friends will receive €5 off their first order. When a friend places an order with your link, you'll also receive €5 off your next order.
How many friends can I sponsor?
There is no limit, invite as many people as you want to discover Torrefactory cafés.
How can I see my Grains?
Log in to your Torrefactory customer account or create an account if you don't have one yet.
I didn't get a reward for my birthday, is that normal?
To fight against abuse, the loyalty system we use only takes into account dates more than one month after registration. If your birthday is within one month of your registration, send us a proof via the chat, we will credit your account manually.