FAQ
A FEW ANSWERS TO YOUR QUESTIONS
How do I choose my office coffee machine?
The Torrefactory team is here to advise you according to your needs. Fill in a quote request so that we can get back to you quickly and find THE solution for you ⚡️
Can I test the coffee machine?
Of course you can! You can come and see and try out the models at our Mont-Saint-Guibert showroom with the Torrefactory team. We also do free machine tests with coffee in your company.
Are your machines available for purchase or rental?
At Torrefactory, we offer both options. It's possible to buy a machine and take out a contract for machine maintenance, or lease the machines with an all-in-one solution.
What is included in your contracts?
Everything is included in the rental agreement. Torrefactory provides the maintenance products and intervenes on the machine in case of problems. If your machine has a major problem, we will replace it at no extra cost.
What other products do you offer?
Torrefactory also offers everything you need for a coffee break in your company: coffee beans or ground coffee, tea, cups, sugar, etc.
How do I manage my subscription?
You can manage your Torrefactory subscription online in just a few clicks. Via your customer portal, you can modify your coffee subscription, consult your invoices, place one-off orders, etc. in just a few moments.

"Top experience! Both in business and in private.

At Denali Outdoor Events, we've been customers for several years, and the whole team is delighted! Recently, several of us have become private customers, and the experience is as good as ever.

We all bought our machines via Torrefactory and choosing coffees via their digital platform has become super simple! We recommend it!"

Simon Trussart

Co-Founder - Denali Outdoor Events

"Delicious, top-quality coffees, different roasts available on a regular basis. Machines very efficient and easy to maintain.
Very responsive service. Staff ready to listen to your needs.
Very professional service.
Everything is top-notch and we recommend Torrefactory."

Nicolas Wassereau

Accounting - BMW Louyet

"High-performance, versatile and customisable professional machines to suit everyone: grinding, dosing, coffee, cappuccino, espresso.

Freshly roasted coffees to suit all tastes. And last but not least, a great service in case of problems or breakdowns "

Barbara Sgherza

Office Manager - Eloy Group

The best coffee machines coffee machines for business.

Discover our wide selection of coffee machines for companies of all sizes.
  • We install your machine in your office and train you to its daily use.
  • We intervene within 48 hours to repair or replace your defective machine.
  • We deliver the maintenance products for your machine at no extra cost.
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